Age: 32

Nationality: French

CX Experience: 8 years

Location: Amsterdam, NL

Certifications: Zendesk Admin Support Certification

Personality: Logistician (ISTJ-T)

Thibaut Martin

Customer Experience Enabler

Who is Thibaut?

French guy who never worked in France and has been an expat since the end of his studies. Started at Google in the advertising space before leading the Customer Support department for a scaleup in the Netherlands for 3 years. Passionate by AI and the Brain.

Drive

Wants to give others the keys to be successful with the tools they have at their disposition. Looking to make them expert in their field by leveraging by knowledge and experience.

fun FACT

eSports, that was my thing between 14 and 17. I was cool before it became cool and players can now make a living out of it. I competed in approximately 20 Pro Evolution Soccer (not FIFA!) tournaments and was ranked in the top 100 players in France at some point.