ROCA Blog

3 Examples of Personalised Customer Experiences Using Zendesk

3 Examples of Personalised Customer Experiences Using Zendesk

ZendeskDominic BrasoveanuAugust 31, 2022ultimate.ai, ai, ais, chatbot, artificialintelligence

15 Steps To Setup Your Zendesk In A Few Hours - Super Fast!

15 Steps To Setup Your Zendesk In A Few Hours - Super Fast!

Zendesk SetupGuest UserAugust 29, 2022zendesk, zendesksetup

4 Ways of Scaling Customer Support With Automation

4 Ways of Scaling Customer Support With Automation

Customer ExperienceDominic BrasoveanuAugust 24, 2022automation, automations, ai, ais, artificialintelligence

5 Things To Look For When Choosing The Right Zendesk Consultant.

5 Things To Look For When Choosing The Right Zendesk Consultant.

Customer ExperienceGuest UserAugust 22, 2022zendesk, business, businessrequirements, projectscope, swot

5 Reasons Why You Want Switch To Zendesk Messaging

5 Reasons Why You Want Switch To Zendesk Messaging

ZendeskGuest UserAugust 8, 2022zendesk, zendeskmessaging, messaging, chatbot, zendeskchatbot, ai, ais

4 Examples Of What Can Go Wrong In Zendesk Without Good Reporting

4 Examples Of What Can Go Wrong In Zendesk Without Good Reporting

ZendeskGuest UserAugust 2, 2022zendesk, zendeskexplore, explore, business, businessinsights, businessintelligence, reporting, zendeskreporting

7 Sfaturi pentru un Sistem de Servicii Clienți de succes

7 Sfaturi pentru un Sistem de Servicii Clienți de succes

Zendesk RomaniaGuest UserJuly 21, 2022zendesk, romania, serviciuclienti, servicii, helpdesk

7 Amazing Tips For A Successful Customer Service System

7 Amazing Tips For A Successful Customer Service System

Customer ExperienceGuest UserJuly 8, 2022customersupport, customerservice, customerexperience, business, efficiency

7 Tips For Travel Companies To Deal With Peak-Season In Zendesk

7 Tips For Travel Companies To Deal With Peak-Season In Zendesk

Dominic BrasoveanuJuly 7, 2022

5 Tips To NOT Help Send Your Customers To Competitors

5 Tips To NOT Help Send Your Customers To Competitors

ZendeskDominic BrasoveanuJune 29, 2022zendesk, businessintelligence, business, businessflows, businesstips, customersupport, customerex, cx, customerservice, customerexperience

Zendesk Tutorial - How to Manage Macros with Macro Suite by Sparkly

Zendesk Tutorial - How to Manage Macros with Macro Suite by Sparkly

ZendeskDominic BrasoveanuJune 29, 2022zendesk, business, businessflows, macros, zendeskmacros, templates

22 Ways You Can Screw Up Your Zendesk Business

22 Ways You Can Screw Up Your Zendesk Business

Dominic BrasoveanuMay 13, 2022zendesk, zendeskbusiness, businessComment

Zendesk Sell Tutorial - How To Add A Subscription in Zendesk Sell

Zendesk Sell Tutorial - How To Add A Subscription in Zendesk Sell

ZendeskDominic BrasoveanuMarch 23, 2022zendesk, sell, zendesksell, salespipeline, sales, pipeline, business, businessflows, subscription

Zendesk Tutorial - How to add a Sales Pipeline in Zendesk Sell

Zendesk Tutorial - How to add a Sales Pipeline in Zendesk Sell

ZendeskDominic BrasoveanuMarch 15, 2022zendesk, sell, zendesksell, salespipeline, sales, pipeline, business, businessflows

Zendesk Tutorial - How to add a Sequence in Zendesk Sell

Zendesk Tutorial - How to add a Sequence in Zendesk Sell

ZendeskDominic BrasoveanuMarch 14, 2022zendesk, sell, zendesksell, sequence, sequences

TriggerDoctor App - Zendesk App for Business Rules Cleanup

TriggerDoctor App - Zendesk App for Business Rules Cleanup

ZendeskDominic BrasoveanuMarch 8, 2022zendesk, zendeskapp, app, api, triggers, trigger, businessrule, businessrules

Can Zendesk Receive Webhooks? ✅

Can Zendesk Receive Webhooks? ✅

ZendeskDominic BrasoveanuMarch 2, 2022zendesk, webhook, webhooks, api, zendeskapi, API

What are Zendesk tags?

What are Zendesk tags?

ZendeskDominic BrasoveanuFebruary 25, 2022zendesk, tags, tag, zendesktags

Zendesk Routing Options

Zendesk Routing Options

ZendeskDominic BrasoveanuFebruary 22, 2022zendesk, routing, routingmatrix