Virtual EVENT

Best Practices For Scaling To International Markets With Zendesk

Tuesday, Nov 29th - 5PM CET / 11AM EST

What is the event about?

The business world is evolving fast and so do clients needs. In a dynamic environment in which technology dictates the trends, we can help you take your customer experience to the stratosphere.

Our event's purpose is to show you how you can scale your business with Zendesk. Be on the innovation side of customer experience.

Specifically, we show you how Zendesk solves omnichannel for customer service teams and multi language support best practices. Connect your Instagram, FB, TW, Whatsapp & Chat in a single centralised system.

Your business needs your attendance!

 

Event held by


 

Why should you join?

We have the insight of over 160K clients, regarding how to scale an online business, how to automate processes and how to keep clients happy. Along with that, we’ll also be discussing:

  • The newest Customer Experience trends

  • The omnichannel solution for keeping all your support channels in one place

  • Reducing the costs for your support team

  • Scaling up your business through multi language support


Speakers

Barry Celliers, Business Operations, ROCA

Andrei Caisin, Senior Account Executive, Zendesk

Dominic Brasoveanu, Customer Experience, ROCA

Nils Rebehn, Director of Professional Services, Guidoo


Agenda

Tuesday, Nov 29th - 5PM CET / 11AM EST

  • Intros (5 min)

  • CX Trends to look forward to in 2023 (5 min) - Andrei (Zendesk)

  • Best practices for scaling businesses to other countries (10min) - Dominic & Nils

  • Demo (15min) - Barry (ROCA)

  • Q&A (5min)

 

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