I think having logos of companies on your homepage is overrated so I’m just going to list what people I’ve worked with say about me:

April 2020

MOO has worked with Dominic over the past few years. In each instance, he was professional and responsive.  Any changes or updates that needed to happen he would clarify to ensure he understood our needs and would set reasonable expectations. It was reassuring to partner with Dominic. 

Doreen Berard / Director, Global Customer Service, MOO

 

 

May 2020

Dominic has always been there for us when needed and delivers a high standard of work.

Matthew Farrington-Smith / Customer Journey Manager, Swiftkey

 

 

May 2020

Really enjoyed working with you and your team. You did really nice work for a reasonable price.

Ted Choper / Director of Customer Experience, Fleetsmith

 

 

May 2020

Dominic served as technical implementation manager while I was the project manager. Working with him was always focussed. He anticipated our needs and was able to deliver matching output. Besides that he was a good coach and trainer for all features that were rolled out.

Florian Senda / Customer Satisfaction Project Lead / Vorwerk / Ojuto

 

 

May 2020

Working with Dominic is always a smooth experience, and we've always been more than happy with the finished outcome

Terese Szmulik / CX Manager / HappySocks

 

 

March 2021

Dominic was always available to figure out the solution for all kinds of questions we had. He was of great help for us to get a fast and solid understanding of how to make the best use out of Zendesk Support and Guide to enable self-serve for our customers as well as make the work of our agents more transparent and efficient. We enjoyed the organized work style and the pleasant collaboration.

Josefine Adam / Business Development Manager / Home.ht

 

 

August 2021

I want to say thank you for supporting us with Zendesk, yourself and Paul have been a great help during last weeks and I think we have already made a huge progress with setting up a new structure in Zendesk. We really enjoyed working on this and definitely learned a lot!

Michelle Peters / Customer Support Manager / Lanes&Planes

 

 

November 2021

Dominic began working with us under an extremely tight deadline and was able to deliver everything we requested with excellent reporting tracking every step and educating us along the way. The whole team was and is very happy with both Dominic and Paul's services and will continue working with them and recommend them to any company looking to implement Zendesk in their customer service plan.

Frederic Kunz / Special Projects Manager / Choco