Dear Customer Service Manager

I have an incredible offer for you - “The optimiser“

 

Optimise your Zendesk and increase your productivity by 20% in the first 90 days or you don’t pay us”

Make sure you’re getting the most out of your Zendesk and optimise it to perfection. Automate as much as you can to free up time for tasks that really matter.

Be proactive, not reactive!

Yes, really..

 

What you get

👀 You make sure you get the most out of your Zendesk

😊 You increase your CSAT

😥 Stop worrying if everything is going to crash

🚀 Increase your team's productivity

🚨 Automate the f*$k out of your system

⚙️ Be autonomous and don’t rely on costly consultants

✂️ Say goodbye to frustrated clients

🔭 Scale your Zendesk

🛡 Make management lay off your back

🥁 Take the job pressure away

📈 Report the right metrics to management


If you ever found yourself:

  • Feeling anxious when changing something in Zendesk that is critical for your team, but you’re afraid it will crash some other processes

  • Having frustrated clients give bad reviews

  • Feeling constant pressure from management

  • Not being sure your agents know what to do

Ugh, I know how it feels 😥

Not to worry, I have a process that works!

90% of companies that use Zendesk don’t use it and suffer just like you are.

the 10% that do use this process are thriving.


I know you’re skeptical, but hear me out!

I have the experience and credentials to back me up.

I have learned this process by implementing, testing and refining it through thick and thin.

  • 250+ projects

  • 8 years a Zendesk consultant

  • 14 years in CX

  • 2 years Zendesk partner, see my profile on the marketplace here

  • Worked at Zendesk and implemented projects just like yours

  • I love my job

  • Check out my testimonials here

My face


Happy clients


 

Features

  • Automate processes

  • Increase CSAT

  • Optimise Zendesk

  • Process documentation

  • Admin training

  • Optimise Zendesk Explore

Benefits

  • Increase productivity

  • Happy clients and less churn

  • Save company money

    Scale your Zendesk

  • Never worry about processes failing

  • Make management happy

 

Still not convinced?

Increase your productivity in Zendesk by 20% in the first 90 days. Or you don’t pay us! 🤯🤯🤯

Risk free and a no brainer offer, right?

The process I propose takes ~50h to implement and works wonders. Zendesk implements the exact same process for every client they work with, but for a price 25% higher. I know because I’ve done the work myself. However, now I’m here to offer it to you for a discount.

Price - €9000

New Price with 25% discount - €6750

Bonus: Get a free Account HealthCheck included and see where your system currently is at.


Think about it

 

You can save up to 350K per year (for 50 agents). This means that my fee is little over 1.4% of that amount. Peanuts.

I do realise that having chemistry is key so we should first find out if we’re a good match. Therefore, I propose we schedule a meeting to go over your requirements, I walk you through the above process and we see if we’re a good fit. Feel free to book a call with me below.


Let’s first see if we’re a good fit

My team and I have only so much availability so get your spot reserved in the next 48h as these spots get taken very fast!

PS: If you don’t use this process you will most likely join the 90% of companies that are struggling.

PPS: Part of the optimisation process requires quite a bit of cleanup and if you don’t want to spend any time doing that yourself, then hours needed may vary.