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How to add a tag in Zendesk to a New ticket if attachment is present
How to add a tag in Zendesk to a New ticket if attachment is present
ZendeskDominic BrasoveanuJune 8, 2021DominicCXzendeskapi, zendesk, tag, tags, zendesktags, trigger, zendesktrigger, notifytarget, targetnotification
Team efficiency - What you need to know about Zendesk Statuses
Team efficiency - What you need to know about Zendesk Statuses
Guest UserApril 27, 2021
11 Metrics for a great customer support tool
11 Metrics for a great customer support tool
ZendeskDominic BrasoveanuApril 21, 2021zendesk, zendeskaccountmanager, zendeskexplore, explore, businessrules, businessintelligence, reporting, zendeskreporting, firstreplytime
Zendesk features to increase efficiency and customer satisfaction
Zendesk features to increase efficiency and customer satisfaction
ZendeskDominic BrasoveanuMarch 27, 2021zendesk, trigger, automation, zendesktrigger, zendeskautomation, efficiency, agenteffciency, revenue Comment
Ombea - Measure employee happiness and create better customer experiences
Ombea - Measure employee happiness and create better customer experiences
Customer SatisfactionDominic BrasoveanuMarch 17, 2021ombea, customerexperience, cx, employee, happiness, employeeturnover, turnover, csat, improvecsat Comment
Zendesk Sell - Sales tool built for sales people
Zendesk Sell - Sales tool built for sales people
Dominic BrasoveanuMarch 15, 2021
What you need to know about Zendesk Chatbots
What you need to know about Zendesk Chatbots
ZendeskDominic BrasoveanuMarch 8, 2021zendeskchat, chatbot, chat, bot, zendeskchatbot, zendesksunshine
Zendesk Sunshine - Events Viewer App
Zendesk Sunshine - Events Viewer App
ZendeskDominic BrasoveanuMarch 2, 2021zendesksunshine, zendesk, zendeskapp, sunshine, sunshineapp, zendeskapi, API
What you need to know about Zendesk Sunshine Conversations
What you need to know about Zendesk Sunshine Conversations
ZendeskDominic BrasoveanuMarch 2, 2021zendesk, zendesksunshine, sunshine, sunshineapp, sunshineconversations, messagingapp, zendeskmessaging
11 tips for reducing the number of incoming support requests with Zendesk
11 tips for reducing the number of incoming support requests with Zendesk
ZendeskDominic BrasoveanuMarch 1, 2021zendesk, zendesksupport, reduceincomingrequests, supportrequests, requests, request, efficiency, customerexperience, customersupport, customersuccess, customersatisfaction, selfserve, asnwerbot, knowledgebase Comment
Things to understand about First reply time in Zendesk
Things to understand about First reply time in Zendesk
ZendeskDominic BrasoveanuFebruary 22, 2021zendesksupport, zendesk, zendeskautomation, zendeskexplore, zendeskreporting, support, firstreplytime, csat
Zendesk Tip#13 - Restricting Satisfaction Surveys by Date
Zendesk Tip#13 - Restricting Satisfaction Surveys by Date
ZendeskDominic BrasoveanuFebruary 15, 2021zendesksupport, zendesk, j-son, zendeskapi, automation, zendeskautomation, customerexperience, customersatisfaction, csat, improvecsat
9 tips to help your crypto business during the bull market with Zendesk
9 tips to help your crypto business during the bull market with Zendesk
ZendeskDominic BrasoveanuJanuary 19, 2021DominicCXzendesk, zendeskguide, helpcenter, zendeskhelpcenter, crypto, cryptocurrency, answerbot, knowledgebase, zendeskapp, crytoexchange, reporting, zendeskreporting, ticketdeflection, webwidget, solvetickets, agenteffciency
Zendesk Tip#12 - How to add a tag to a user with an incoming ticket
Zendesk Tip#12 - How to add a tag to a user with an incoming ticket
ZendeskDominic BrasoveanuJanuary 14, 2021zendeskaccountmanager, zendeskguide, zendesk, zendes, zendesksupport, zendesktrigger, usersegment, user_segment, segmentation, guide, trigger, automation, zendeskautomation Comment
Sales Data Base App
Sales Data Base App
ZendeskDominic BrasoveanuDecember 4, 2020zendesksupport, zendeskapp, zendesk, zendeskapi, zendeskaccountmanager, zendeskmarketplace, app, framework, systemintegration, ticketingsystem, customersupport, database, salesdatabase, salesdb, sales, supportsystem, supportComment
Zendesk Sunshine Assets App
Zendesk Sunshine Assets App
ZendeskDominic BrasoveanuDecember 4, 2020zendesksupport, zendeskapi, zendesk, zendesksunshine, sunshine, zendeskapp, sunshineapp Comments
How to create an infinite loop notification in Zendesk
How to create an infinite loop notification in Zendesk
ZendeskDominic BrasoveanuNovember 5, 2020zendeskaccountmanager, zendesk, zendeskautomation, zendesktrigger, trigger, automation, businessrules, businessrule, customerexperienceComment
Customer Success - How Innovative Companies are Reducing Churn and Growing Recurring Revenue
Customer Success - How Innovative Companies are Reducing Churn and Growing Recurring Revenue
Dominic BrasoveanuOctober 27, 2020customersuccess, bookreview, nickmetha, cx, customerexperience, customersuccessmanager, subscriptioneconomy, subscription, economyComment
Improve your Customer Satisfaction Ratings  by creating a great working environment for your agents
Improve your Customer Satisfaction Ratings by creating a great working environment for your agents
Customer SatisfactionDominic BrasoveanuOctober 7, 2020zendesksupport, csat, customersupport, customersuccess, cx, improvecsat, customersatisfaction Comment
How Fleetsmith are reducing the number of support requests with their Zendesk Guide
How Fleetsmith are reducing the number of support requests with their Zendesk Guide
Zendesk Guide PortfolioDominic BrasoveanuOctober 1, 2020zendeskhelpcenter, zendeskguide, zendesk, guide, helpcenter, helpdesk
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