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How to setup your Zendesk - Ticketing part 1
How to setup your Zendesk - Ticketing part 1
Zendesk SetupDominic BrasoveanuDecember 2, 2021zendesk, zendesksupport, dynamiccontent, multilanguagesupport, support, supportrequests, zendeskforms, zendeskform, ticketfields, ticket, ticketfield, dynamic, contentComment
How to setup Zendesk - People (Customers and Agents)
How to setup Zendesk - People (Customers and Agents)
Zendesk SetupDominic BrasoveanuDecember 1, 2021zendesk, zendesksetup, zendesksupport, zendeskusers, users, end-users, agents, agenteffciency, agent, customerexperience, agentexperience, customersupport, customerservice, customersuccessComment
How to setup your Zendesk - General Walkthrough
How to setup your Zendesk - General Walkthrough
Zendesk SetupDominic BrasoveanuNovember 30, 2021zendesk, zendesksupport, customerservice, customersupport, cx, customerexperience, zendesksetup, setup, businessrules, supportsystem Comment
How to setup Zendesk - Get your Training
How to setup Zendesk - Get your Training
Zendesk SetupDominic BrasoveanuNovember 26, 2021zendesk, zendesksupport, zendesksetup, zendeskcustomization, zendeskcustomisation, customerexperience, customerservice, customersupport, zendesktraining, trainingComment
How to setup Zendesk - Collect Business Flows or Use Cases
How to setup Zendesk - Collect Business Flows or Use Cases
Zendesk SetupDominic BrasoveanuNovember 25, 2021zendesk, zendesksetup, zendesksupport, support, customerservice, customersupport, cx, customerexperience, businessintelligence, businessflows, business, usecasesComment
How to Setup Zendesk - Business Requirements
How to Setup Zendesk - Business Requirements
Zendesk SetupDominic BrasoveanuNovember 24, 2021zendesk, zendesksetup, zendeskcustomisation, zendeskcustomization, customisation, customization, zendesksupport, support, customerexperience, customerservice, customersupportComment
How to setup your Zendesk from scratch? - See the process
How to setup your Zendesk from scratch? - See the process
Zendesk SetupDominic BrasoveanuNovember 23, 2021zendesk, zendesksetup, zendesksupport, customerexperience, customersuccessmanager, customerserviceComment
How to make your Zendesk more efficient?
How to make your Zendesk more efficient?
ZendeskDominic BrasoveanuNovember 17, 2021zendesk, zendeskefficiency, efficiency, zendesksupport, customerexperience, customerservice, customersupport, cx
Are you using Zendesk to its full potential?
Are you using Zendesk to its full potential?
ZendeskDominic BrasoveanuNovember 17, 2021zendesk, zendeskefficiency, efficiency, zendesksupport, customerexperience, customerservice, customersupport, cx
How to optimise and scale your Zendesk customer service system
How to optimise and scale your Zendesk customer service system
ZendeskDominic BrasoveanuNovember 16, 2021zendesk, zendeskaccountmanager, zendesksupport, zendeskchat, zendeskguide, guide, knowledgebase, customer, customerexperience, customersatisfaction, csat, improvecsat, customersupport, customerservice, customersuccess, customersuccessmanagerComment
How to start with Zendesk Flow Builder
How to start with Zendesk Flow Builder
ZendeskDominic BrasoveanuNovember 3, 2021zendesk, zendeskchatbot, chatbot, flowbuilder, zendeskflowbuilder, flow, builder, zendesksupport, customerservice, customersuccess
How to export a random list of tickets for quality check using Zendesk Explore
How to export a random list of tickets for quality check using Zendesk Explore
ZendeskDominic BrasoveanuOctober 12, 2021zendesk, zendeskexplore, explore, businessintelligence, customerexperience, customersuccessmanager, customerservice, customersatisfactionComment
Why using Zendesk chat is important for your business
Why using Zendesk chat is important for your business
ZendeskDominic BrasoveanuAugust 30, 2021zendesk, zendeskchat, zendeskchatbot, livechat, chatlive, chatbot, sales, agenteffciency, supportsystem, support
How to add estimated reading time in Zendesk Guide
How to add estimated reading time in Zendesk Guide
ZendeskDominic BrasoveanuAugust 27, 2021zendesk, zendeskguide, knowledgebase, guide Comment
A/B testing in Zendesk
A/B testing in Zendesk
ZendeskDominic BrasoveanuJune 8, 2021Dominic CXzendesk, testing, abtesting, liquidmarkup, love, care, zendesksupport, support, customerexperience
How to add a tag in Zendesk to a New ticket if attachment is present
How to add a tag in Zendesk to a New ticket if attachment is present
ZendeskDominic BrasoveanuJune 8, 2021DominicCXzendeskapi, zendesk, tag, tags, zendesktags, trigger, zendesktrigger, notifytarget, targetnotification
Team efficiency - What you need to know about Zendesk Statuses
Team efficiency - What you need to know about Zendesk Statuses
Guest UserApril 27, 2021
11 Metrics for a great customer support tool
11 Metrics for a great customer support tool
ZendeskDominic BrasoveanuApril 21, 2021zendesk, zendeskaccountmanager, zendeskexplore, explore, businessrules, businessintelligence, reporting, zendeskreporting, firstreplytime
Zendesk features to increase efficiency and customer satisfaction
Zendesk features to increase efficiency and customer satisfaction
ZendeskDominic BrasoveanuMarch 27, 2021zendesk, trigger, automation, zendesktrigger, zendeskautomation, efficiency, agenteffciency, revenue Comment
Ombea - Measure employee happiness and create better customer experiences
Ombea - Measure employee happiness and create better customer experiences
Customer SatisfactionDominic BrasoveanuMarch 17, 2021ombea, customerexperience, cx, employee, happiness, employeeturnover, turnover, csat, improvecsat Comment
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