ROCA Blog

Posts tagged livechat

Best Practices For Switching From Zendesk Classic Chat To Zendesk Messaging

Best Practices For Switching From Zendesk Classic Chat To Zendesk Messaging

In this article, we will explore eleven key practices to consider when switching from Zendesk Classic Chat to Zendesk Messaging.

Zendesk, Zendesk SetupGuest UserJuly 12, 2023sunshine, csat, omnichannel, messaging, livechat

Why using Zendesk chat is important for your business

Why using Zendesk chat is important for your business

ZendeskDominic BrasoveanuAugust 30, 2021zendesk, zendeskchat, zendeskchatbot, livechat, chatlive, chatbot, sales, agenteffciency, supportsystem, support