In past articles, we’ve explored many aspects of customer service and we’ve also established that great customer service can make a big difference for any business. Let’s take a deep dive into the specific benefits of customer service done right.
Read MoreIf you work in the Customer Service industry, you are surely no stranger to the term Customer Service Satisfaction. But how does measuring customer satisfaction help your business thrive? In this article we’d like to go over why and how should we measure it, while also taking a look at a few KPI examples.
Read MoreIn this article we plant to highlight how customer-obsessed companies work, while also providing solid examples and steps for your strategy.
Read MoreIn this article, we will be showcasing how you can show custom objects assigned to a user through the Sunshine Asset Management for Support app.
Read MoreIn this article, we’d like to take a look at 5 ways in which you can deliver great customer service.
Read MoreIn this article, we’ll try to figure out if investing into customer support is worth it for small businesses.
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