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How to create an infinite loop notification in Zendesk
How to create an infinite loop notification in Zendesk
ZendeskDominic BrasoveanuNovember 5, 2020zendeskaccountmanager, zendesk, zendeskautomation, zendesktrigger, trigger, automation, businessrules, businessrule, customerexperienceComment
Customer Success - How Innovative Companies are Reducing Churn and Growing Recurring Revenue
Customer Success - How Innovative Companies are Reducing Churn and Growing Recurring Revenue
Dominic BrasoveanuOctober 27, 2020customersuccess, bookreview, nickmetha, cx, customerexperience, customersuccessmanager, subscriptioneconomy, subscription, economyComment
Improve your Customer Satisfaction Ratings  by creating a great working environment for your agents
Improve your Customer Satisfaction Ratings by creating a great working environment for your agents
Customer SatisfactionDominic BrasoveanuOctober 7, 2020zendesksupport, csat, customersupport, customersuccess, cx, improvecsat, customersatisfaction Comment
How Fleetsmith are reducing the number of support requests with their Zendesk Guide
How Fleetsmith are reducing the number of support requests with their Zendesk Guide
Zendesk Guide PortfolioDominic BrasoveanuOctober 1, 2020zendeskhelpcenter, zendeskguide, zendesk, guide, helpcenter, helpdesk
How to add custom objects In Zendesk Sunshine
How to add custom objects In Zendesk Sunshine
ZendeskDominic BrasoveanuJuly 22, 2020zendeskapi, zendesk, zendesksunshine, database, dataentries, datastructure, dataarchitecture
Improve Customer Satisfaction Ratings  with Client Engagement
Improve Customer Satisfaction Ratings with Client Engagement
Customer SatisfactionDominic BrasoveanuJuly 16, 2020Dominic the CX guycsat, customerexperience, customersuccess, customersupport, customersatisfaction, zendesksupport, zendesk, freshdesk, supportsystem
WealthFront - Guide Customisation with top notch look and feel
WealthFront - Guide Customisation with top notch look and feel
Zendesk Guide PortfolioDominic BrasoveanuJuly 6, 2020zendesksupport, zendesk, guide, zendeskguide, helpcenter, helpdesk, look&feel, cx, userinterface, wealthfront, timferris
Solvemate - your ticket deflection buddy
Solvemate - your ticket deflection buddy
ZendeskDominic BrasoveanuJune 30, 2020zendeskapi, zendesk, zendeskintegration
HappySocks Guide Customisation
HappySocks Guide Customisation
Zendesk Guide PortfolioDominic BrasoveanuJune 11, 2020zendeskmanager, zendeskguide, zendeskhelpcenter, helpcenter, guide, zendesk, zendesksupport, zendeskcommunity
MOO Guide Customisation
MOO Guide Customisation
Zendesk Guide PortfolioDominic BrasoveanuJune 1, 2020zendesk, guide, zendeskguide, helpcenter, helpdesk, supportsite, customersupport, customerexperienceComment
Zendesk App Demo: Connect Sales Database and Zendesk Sunshine
Zendesk App Demo: Connect Sales Database and Zendesk Sunshine
ZendeskDominic BrasoveanuMay 7, 2020zendesksupport, zendeskapi, zendesk, zendeskaccountmanager, zendeskapp, zendeskintegration, API, database, salesdatabase, salesdb
How to do a Zendesk account Health Check
How to do a Zendesk account Health Check
ZendeskDominic BrasoveanuMay 5, 2020zendesk, zendesksupport, accountreview, ticketingsystem, zendeskmanager, zendeskaccountmanager
My Portfolio: Zendesk Guide Help Center experiences customised from scratch
My Portfolio: Zendesk Guide Help Center experiences customised from scratch
ZendeskDominic BrasoveanuMay 4, 2020helpcenter, helpdesk, guide, customerexperience, cx, customersuccess, zendesk, zendeskcommunity
Improve Customer Satisfaction Ratings — Knowledge Base
Improve Customer Satisfaction Ratings — Knowledge Base
Customer SatisfactionDominic BrasoveanuApril 17, 2020zendesk, cx, customerexperience, customersatisfaction, clientsatisfaction, customersupport, csat, customersuccess
Improve your Customer Satisfaction Ratings — Request Categorization
Improve your Customer Satisfaction Ratings — Request Categorization
Customer SatisfactionDominic BrasoveanuFebruary 25, 2020customerexperience, customersupport, csat, customersatisfaction, clientsatisfaction, customersuccess, cx, request, ticket, requestcategorization
5 Tips To Improve your Customer Satisfaction Ratings — CSAT
5 Tips To Improve your Customer Satisfaction Ratings — CSAT
Customer SatisfactionDominic BrasoveanuJanuary 14, 2020zendesk, customersatisfaction, clientsatisfaction, customerexperience, customersuccess, customersupport, csat
Improve Customer Satisfaction Ratings — First Reply Time
Improve Customer Satisfaction Ratings — First Reply Time
Customer SatisfactionDominic BrasoveanuDecember 9, 2019customersatisfaction, customerexperience, clientsatisfaction, cx, customersupport, csat, customersuccess
Use APIs to filter incoming requests
Use APIs to filter incoming requests
ZendeskDominic BrasoveanuApril 23, 2019zendesk, api, zendeskapi, form, submitrequest, helpcenter, guide, co, customerexperience, customersuccess
How to have a successful booking business — with Skyscanner
How to have a successful booking business — with Skyscanner
ZendeskDominic BrasoveanuOctober 2, 2018skyscanner, zendesk, helpcenter, helpdesk, faq, ticketdeflection, guide
Improve your product features with a private community — with SwiftKey
Improve your product features with a private community — with SwiftKey
ZendeskDominic BrasoveanuSeptember 4, 2018swiftkey, community, zendesk, zendeskcommunity, landingpage, customerexperience, customersuccess, helpdesk, helpcenter, guide
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