Flint AI — Autonomous AI Customer Service Agent for Zendesk
Available on the Zendesk Marketplace

Put Your Customer
Service on Autopilot

Flint AI is an autonomous agent that lives inside Zendesk — reading tickets, pulling from your knowledge base, and replying without a human in the loop. 24/7, zero extra headcount.

15+
Years CX
best practices
10+
AI models
to choose from
#1
Cheapest on
the market
24/7
Autonomous
coverage
Flint AI — Ticket Autopilot
● Live
Refund request — Order #84291
Resolved
Shipping delay — Track #77201
Responding…
Password reset not working
Queued
Account upgrade inquiry
Resolved
↑ 94%
CSAT Score
−62%
Agent workload
14s
Avg. response time
+41%
Self-serve rate
Trusted integrations & certifications
Zendesk Marketplace
OAuth Secured
GDPR Compliant
ISO 27001
ISO 9001

Features built for real CX teams

Every feature in Flint AI is grounded in 15 years of customer experience expertise — not just AI demos.

01
Autonomous Ticket Answering

Flint reads, reasons, and replies on full autopilot — no templates, no rules engines. Real contextual answers delivered in seconds.

02
RAG — Zero Hallucinations

Connect your Help Center or upload PDFs. Flint retrieves the right knowledge before answering — grounded, accurate, every time.

03
Bonus AI Assistant

A built-in assistant helps your human agents draft replies, summarise threads, and respond faster — without switching tabs.

04
Ticket History Analyser

Understands the full conversation before replying. No repeated questions, no missed context — every response is informed.

05
Train via Prompt

Give Flint a tone, personality, and rules in plain English. No ML expertise, no code — just describe how you want it to behave.

06
Share Photos in Answers

Enrich ticket replies with images — product photos, screenshots, diagrams — sent directly inside your Zendesk responses.

07
Switch AI Models Freely

Not locked into one provider. Pick GPT-5, Gemini 3.1 Pro, or any supported model — swap any time to get the best results.

08
Real-Time Usage Dashboard

See exactly what Flint is doing — tickets handled, tokens used, response times, and ROI — all in a live dashboard inside Zendesk.

09
Secure OAuth Connection

One-click connect to your Zendesk account via secure OAuth. No API key juggling, no unsafe credential sharing.

What changes when you
install Flint

Your team stops drowning in repetitive tickets — Flint handles them autonomously, 24/7.
You scale support coverage without adding headcount or increasing your payroll.
Answers come from your actual knowledge base — not hallucinated guesses.
15 years of CX best practices are already built in — no complex setup required.
You pick the AI model that fits your budget and quality bar — and switch any time.
Your data stays secure — GDPR, ISO 9001 and ISO 27001 certified from day one.

Ready to run support on autopilot?

Install Flint AI from the Zendesk Marketplace in minutes. Connect your knowledge base, write a training prompt, and let Flint handle the rest — no engineering required.

Install Flint AI on Zendesk →

Cheapest on the market. Flint AI offers the most competitive pricing of any autonomous CX agent in the Zendesk ecosystem.

Choose the brain behind your agent

Switch between leading AI models any time — pick the one that best fits your cost, speed, and quality requirements.

AI
OpenAI GPT Series
GPT-4GPT-5 MiniGPT-5 NanoGPT-5GPT-5.1GPT-5.2GPT-5.4
G
Google Gemini Series
Gemini 3 FlashGemini 3.1 ProGemini 3.1 Flash Lite
RAG Knowledge Sources — reduce hallucinations, ground every answer
Connect your Zendesk Help Center or upload PDF documents as retrieval sources. Flint searches your knowledge base before answering — so every reply is accurate, not invented.

Simple, transparent pricing

The most affordable autonomous CX agent on the Zendesk Marketplace. No hidden fees, no per-seat surprises — just tickets resolved.

Base
49
per month
Up to 500 tickets

  • Autonomous ticket answering
  • AI assistant for agents
  • Zendesk OAuth connection
  • 1 RAG source (Help Center or PDF)
  • Train via prompt
  • 2 AI models to choose from
  • Usage dashboard
  • Priority support
Get started
Scale
199
per month
Up to 5,000 tickets

  • Everything in Pro
  • Unlimited RAG sources
  • All 10+ AI models
  • Advanced usage analytics
  • Escalation rules & routing
  • Priority email support
  • Dedicated onboarding
  • Custom integrations
Get started
Enterprise
Custom
tailored pricing
Unlimited tickets

  • Everything in Scale
  • Dedicated onboarding & setup
  • Custom integrations
  • SLA guarantee
  • Dedicated account manager
  • Custom data retention policy
  • SSO & advanced security
  • Phone & Slack support
Contact us
Enterprise-grade security & compliance
Your data is protected by industry-leading certifications and a secure OAuth-only connection to Zendesk.
GDPR Compliant
ISO 9001 Certified
ISO 27001 Certified
Secure OAuth Only
Zendesk Marketplace

Your support team deserves a superpower

The most affordable autonomous CX agent on the Zendesk Marketplace. Install in minutes, start resolving tickets on autopilot immediately.