Zendesk Onboarding
Detailed video about the process here.
Zendesk Professional Suite ~ 50h
Zendesk Enterprise Suite ~ 80-100h
For large organisations (100+ agents) additional level of effort (might be) needed.
Detailed video about the process here.
For large organisations (100+ agents) additional level of effort (might be) needed.
Josefine Adam / Business Development Manager
Dominic was always available to figure out the solution for all kinds of questions we had. He was of great help for us to get a fast and solid understanding of how to make the best use out of Zendesk Support and Guide to enable self-serve for our customers as well as make the work of our agents more transparent and efficient. We enjoyed the organized work style and the pleasant collaboration.
Mar 19, 2021
Frederic Kunz / Special Projects Manager
Dominic began working with us under an extremely tight deadline and was able to deliver everything we requested with excellent reporting tracking every step and educating us along the way. The whole team was and is very happy with both Dominic and Paul's services and will continue working with them and recommend them to any company looking to implement Zendesk in their customer service plan.
Dec 8, 2021
Deborah Olateru / Account Manager
Working with Dominic was seamless. He and his team were very responsive and diligent. They recommended best practises while we were setting up our zendesk account. They also came up with creative solutions for needs and delivered in time. We are happy and satisfied working with Dominic
Feb 1, 2022