Solutiile Omnichannel - Agenda

9:30 AM ORA ROMÂNIEI

  • Registrations & breakfast - 9:30 - 10:00

  • Intro - 10:00 - 10:05

  • Ksenia Goncharuk | Zendesk - 5 CX Trends - 10:05 - 10:25 

  • Dominic Brașoveanu | Roca - Cele mai bune practici Omnichannel - 10:25 - 10:45

  • Q&A - Ask away 10:45 - 10:55

  • Coffee Break - 10:55 - 11:10

  • George Duțescu | Karpaten - Studiu de caz - 11:10 - 11:30

  • Dominic Brașoveanu | Roca - Omnichannel Demo  - 11:30 - 11:50

  • Q&A - Ask away 11:50 - 12:00

  • Networking si pranz - 12:00 - 12:30