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What you need to know about Zendesk Sunshine Conversations
What you need to know about Zendesk Sunshine Conversations
ZendeskDominic BrasoveanuMarch 2, 2021zendesk, zendesksunshine, sunshine, sunshineapp, sunshineconversations, messagingapp, zendeskmessaging
11 tips for reducing the number of incoming support requests with Zendesk
11 tips for reducing the number of incoming support requests with Zendesk
ZendeskDominic BrasoveanuMarch 1, 2021zendesk, zendesksupport, reduceincomingrequests, supportrequests, requests, request, efficiency, customerexperience, customersupport, customersuccess, customersatisfaction, selfserve, asnwerbot, knowledgebase Comment
Things to understand about First reply time in Zendesk
Things to understand about First reply time in Zendesk
ZendeskDominic BrasoveanuFebruary 22, 2021zendesksupport, zendesk, zendeskautomation, zendeskexplore, zendeskreporting, support, firstreplytime, csat
Zendesk Tip#13 - Restricting Satisfaction Surveys by Date
Zendesk Tip#13 - Restricting Satisfaction Surveys by Date
ZendeskDominic BrasoveanuFebruary 15, 2021zendesksupport, zendesk, j-son, zendeskapi, automation, zendeskautomation, customerexperience, customersatisfaction, csat, improvecsat
9 tips to help your crypto business during the bull market with Zendesk
9 tips to help your crypto business during the bull market with Zendesk
ZendeskDominic BrasoveanuJanuary 19, 2021DominicCXzendesk, zendeskguide, helpcenter, zendeskhelpcenter, crypto, cryptocurrency, answerbot, knowledgebase, zendeskapp, crytoexchange, reporting, zendeskreporting, ticketdeflection, webwidget, solvetickets, agenteffciency
Zendesk Tip#12 - How to add a tag to a user with an incoming ticket
Zendesk Tip#12 - How to add a tag to a user with an incoming ticket
ZendeskDominic BrasoveanuJanuary 14, 2021zendeskaccountmanager, zendeskguide, zendesk, zendes, zendesksupport, zendesktrigger, usersegment, user_segment, segmentation, guide, trigger, automation, zendeskautomation Comment
Sales Data Base App
Sales Data Base App
ZendeskDominic BrasoveanuDecember 4, 2020zendesksupport, zendeskapp, zendesk, zendeskapi, zendeskaccountmanager, zendeskmarketplace, app, framework, systemintegration, ticketingsystem, customersupport, database, salesdatabase, salesdb, sales, supportsystem, supportComment
Zendesk Sunshine Assets App
Zendesk Sunshine Assets App
ZendeskDominic BrasoveanuDecember 4, 2020zendesksupport, zendeskapi, zendesk, zendesksunshine, sunshine, zendeskapp, sunshineapp Comments
How to create an infinite loop notification in Zendesk
How to create an infinite loop notification in Zendesk
ZendeskDominic BrasoveanuNovember 5, 2020zendeskaccountmanager, zendesk, zendeskautomation, zendesktrigger, trigger, automation, businessrules, businessrule, customerexperienceComment
Customer Success - How Innovative Companies are Reducing Churn and Growing Recurring Revenue
Customer Success - How Innovative Companies are Reducing Churn and Growing Recurring Revenue
Dominic BrasoveanuOctober 27, 2020customersuccess, bookreview, nickmetha, cx, customerexperience, customersuccessmanager, subscriptioneconomy, subscription, economyComment
Improve your Customer Satisfaction Ratings  by creating a great working environment for your agents
Improve your Customer Satisfaction Ratings by creating a great working environment for your agents
Customer SatisfactionDominic BrasoveanuOctober 7, 2020zendesksupport, csat, customersupport, customersuccess, cx, improvecsat, customersatisfaction Comment
How Fleetsmith are reducing the number of support requests with their Zendesk Guide
How Fleetsmith are reducing the number of support requests with their Zendesk Guide
Zendesk Guide PortfolioDominic BrasoveanuOctober 1, 2020zendeskhelpcenter, zendeskguide, zendesk, guide, helpcenter, helpdesk
How to add custom objects In Zendesk Sunshine
How to add custom objects In Zendesk Sunshine
ZendeskDominic BrasoveanuJuly 22, 2020zendeskapi, zendesk, zendesksunshine, database, dataentries, datastructure, dataarchitecture
Improve Customer Satisfaction Ratings  with Client Engagement
Improve Customer Satisfaction Ratings with Client Engagement
Customer SatisfactionDominic BrasoveanuJuly 16, 2020Dominic the CX guycsat, customerexperience, customersuccess, customersupport, customersatisfaction, zendesksupport, zendesk, freshdesk, supportsystem
WealthFront - Guide Customisation with top notch look and feel
WealthFront - Guide Customisation with top notch look and feel
Zendesk Guide PortfolioDominic BrasoveanuJuly 6, 2020zendesksupport, zendesk, guide, zendeskguide, helpcenter, helpdesk, look&feel, cx, userinterface, wealthfront, timferris
Solvemate - your ticket deflection buddy
Solvemate - your ticket deflection buddy
ZendeskDominic BrasoveanuJune 30, 2020zendeskapi, zendesk, zendeskintegration
HappySocks Guide Customisation
HappySocks Guide Customisation
Zendesk Guide PortfolioDominic BrasoveanuJune 11, 2020zendeskmanager, zendeskguide, zendeskhelpcenter, helpcenter, guide, zendesk, zendesksupport, zendeskcommunity
MOO Guide Customisation
MOO Guide Customisation
Zendesk Guide PortfolioDominic BrasoveanuJune 1, 2020zendesk, guide, zendeskguide, helpcenter, helpdesk, supportsite, customersupport, customerexperienceComment
Zendesk App Demo: Connect Sales Database and Zendesk Sunshine
Zendesk App Demo: Connect Sales Database and Zendesk Sunshine
ZendeskDominic BrasoveanuMay 7, 2020zendesksupport, zendeskapi, zendesk, zendeskaccountmanager, zendeskapp, zendeskintegration, API, database, salesdatabase, salesdb
How to do a Zendesk account Health Check
How to do a Zendesk account Health Check
ZendeskDominic BrasoveanuMay 5, 2020zendesk, zendesksupport, accountreview, ticketingsystem, zendeskmanager, zendeskaccountmanager
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